You will receive an email message with instructions on how to reset your password. Help us to improve by providing some feedback on your experience today. Still, Xero’s feature set is strong, leading to our rating of 4.1/5.
- There are handy built-in options that can get you around any minor issues you might encounter during setup.
- For example, you can give all employees the ability to send quotes and invoices, allow some to enter expenses and limit who can see the company’s complete financial picture.
- While the obvious lack of live support might not always be the best part of the overall package there is much to like with this service.
- Xero is a robust accounting solution with sophisticated accounting features, ample reports, 1,000+ integrations, and unlimited users.
Xero Review
You can also scroll through Xero’s default chart of accounts and customize it as needed, or import an already existing chart of accounts. If you have a list of customers and suppliers, you can import that, too. Accounting online with Xero will protect your data through multiple layers of security, such as encryption. Get to know your finances with accurate, daily figures when you’re accounting online with Xero. If you didn’t receive an email don’t forgot to check your spam folder, otherwise contact support.
Xero includes extensive features that make it suitable to handle complex accounting processes for small- and medium-sized businesses as well as larger ones. The software makes it easy to pay bills, claim expenses, accept payments, track projects, manage contracts, store files and more. Business owners, freelancers and entrepreneurs often spend a large chunk of time on administration and accounting.
Xero Established Plan
FreshBooks offers unlimited time-tracking in its lowest-tier Lite plan, whereas Xero users would have to opt into the highest-tier Established plan for that feature. Xero doesn’t provide a phone number on its customer support page, but a representative will call you if necessary. This is a serious drawback if you want to be able to pick up the phone and talk through an issue or are new to accounting software and have lots of questions. All three plans come with an optional add-on for payroll with Gusto for $40 per month plus $6 per month per person. Xero provides multiple layers of protection for the personal and financial information you entrust to Xero accounting software.
FreshBooks starts at $19 per month after the signup discount and incorporates standout features like team roles and time tracking on all plans. The basic plan allows users to send unlimited invoices and estimates and track unlimited expenses up to 5 clients, so if you have more clients than that, you’ll need to upgrade. We also ensure that the software offers most standard accounting features and reports, awarding higher rankings to those that provide advanced services, like tax filing. If you’re on a tight budget, then check out Wave Accounting, which offers a forever free Starter plan — yes, you read that correctly!
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Wave is a solid choice for small businesses looking for free accounting software. When reconciling books, Xero suggests likely matches between bank statement lines and transactions entered in the software. For example, if you have an entry for an invoice of $1,000 and a recent $1,000 deposit in your bank account, it might suggest matching these two please honor my power of attorney law office transactions.
Negative Xero Reviews & Complaints
All feedback, positive or negative, helps us to improve the way we help small businesses. If you use the Established plan, you can track billable time to add to projects. This can be added to a Growing or Established plan for $39/month. Zoho Books’ paid plans all come with free live chat and phone support. Instead, customers can visit the Xero Central support site or raise a case online. A representative typically responds to a case within a few hours.
Plus, Xero supports unlimited users at no additional cost — a rarity in the accounting software world. FreshBooks is another one of our favorites for small businesses — especially freelancers. It has unlimited customizable invoices, a client portal, built-in project and time tracking and a highly rated mobile app. FreshBooks has a deal running where you can save 50% for the next six months.
Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships. Each plan still offers unlimited users and live bank feeds, so businesses can download, categorize, and reconcile their transactions as usual.